Getting Started
Getting Started & Referrals
Find answers regarding doctor referrals, age groups supported, and our service coverage areas.
Helpful Guide
Frequently Asked Questions
No formal doctor referral is necessary to book private or NDIS-funded sessions directly with our team. However, if you plan to claim Medicare rebates under a Chronic Disease Management Plan (CDMP), you will need an official referral from your General Practitioner (GP) or paediatrician.
We provide paediatric occupational therapy services for infants, toddlers, and primary school children aged 0 to 12 years.
Our mobile visits cover Craigieburn and surrounding northern Melbourne suburbs, delivering therapy across family homes, schools, kindergartens, and early childcare centres. We also offer secure telehealth sessions for regional families or those needing flexible home-based coaching.
Financial Options
Funding, Rebates & Fees
01
What funding options do you accept?
We work with multiple funding streams:
- NDIS Funding: We support self-managed and plan-managed NDIS participants.
- Medicare Rebates: Chronic Disease Management Plans (CDMP) coordinated through your GP.
- Private Health Insurance: Rebates vary depending on your private health fund and extras cover level.
- Private Self-Funding: Families can choose to pay directly out of pocket.
02
Can NDIS funds cover assessments, therapy assistants, and reports?
Yes. Under standard NDIS Capacity Building budgets (such as Improved Daily Living or Increased Social & Community Participation), funds can be allocated toward initial assessments, ongoing individual therapy, parent coaching, group programs, therapy assistant sessions, and professional clinical reports. Standard NDIS travel guidelines apply for mobile community visits.
Delivery & Formats
Sessions & Delivery Formats
01
Where are therapy and assessment sessions held?
We operate primarily as a mobile service, travelling directly to your child’s home, primary school, or kindergarten. We also provide secure online telehealth sessions for parent consultations, multidisciplinary team meetings, and regular therapy blocks.
02
How long does an individual therapy session take?
Individual therapy appointments run between 45 to 60 minutes. Session length is structured to accommodate your child’s age, attention stamina, and specific therapy targets.
03
Do parents need to attend sessions?
- Home & Telehealth Sessions: Parent or carer presence is strongly encouraged. Active participation lets therapists coach you on practical techniques to carry over into weekly routines.
- School & Kindergarten Visits: Parents do not need to attend on-site school or childcare sessions. Our therapists coordinate directly with teachers and provide written feedback or follow-up calls after the visit.
Program
What is the Therapy Assistant Program?
Our Therapy Assistant Program provides regular, high-frequency practice sessions delivered by qualified allied health assistants or senior occupational therapy university students. Working under the direct supervision of an AHPRA-registered occupational therapist, assistants carry out tailored motor drills and regulation routines to consolidate skills between OT reviews.
Evaluations & Reports
Assessments & Clinical Documentation
01
What formal paediatric assessments do you conduct?
We deliver a comprehensive suite of standardised assessments, including:
- Comprehensive Initial Intake Assessments
- Functional Communication Assessments (FCA)
- Beery Visual-Motor Integration (VMI) Tests
- Sensory Profile Assessments
- McMaster Handwriting Assessments
- Vineland Adaptive Behaviour Scales
02
How long does it take to receive a completed clinical report?
Standard comprehensive reports—such as NDIS Plan Reviews, FCA submissions, and Assistive Technology justifications—are completed within 2 to 4 weeks following the final clinical assessment session.
